Privacy Policy

Last updated: August 4, 2026

ZeroBroker Home provides real estate listing, search, account, contact request, payment, notification, and related services through our website and mobile app. This Privacy Policy explains what information we collect, how we use it, and the choices available to you.

Information We Collect

We may collect information you provide directly, including:

• Account details such as name, email address, phone number, city, and region.
• Listing details such as property descriptions, prices, photos, location, and contact information.
• Contact requests, seller approval actions, verification requests, payment status, and support messages.
• Notification preferences and mobile push notification tokens when you use the app.

We may also collect technical information automatically, including:

• Device, browser, IP address, app version, language, and general usage data.
• Cookies or similar technologies required for login, security, preferences, and site operation.

How We Use Information

We use information to:

• Operate the website and mobile app.
• Create accounts, publish listings, process contact requests, and show seller or buyer details when allowed.
• Send service notifications, including email, in-app notifications, and push notifications.
• Support property verification, fraud prevention, security, debugging, and customer support.
• Process or track payments and commissions where applicable.
• Improve performance, features, reliability, and user experience.

Sharing Information

We do not sell your personal information. We may share information when needed to provide the service, including with buyers, sellers, payment providers, hosting providers, analytics/security tools, or legal authorities when required.

Listings and Contact Requests

Public listing information may be visible to website and app users. Seller contact details may be shown to approved users according to the contact request workflow and site rules.

Payments

Payments may be handled by third-party payment providers. We may store payment references, status, gateway names, and commission records, but payment card details are handled by the payment provider.

Push Notifications

If you allow push notifications in the mobile app, we store a device push token so we can send service alerts such as contact request updates. You can disable notifications in your device settings.

Phone Verification

When you request a signup verification code, we send your phone number to Google Firebase Authentication so Google can deliver the SMS, verify the code, and help prevent spam and abuse. Google may process and store the number for these purposes under its own privacy terms.

Data Retention

We keep information as long as needed to provide the service, comply with legal obligations, resolve disputes, prevent abuse, and maintain business records.

Your Choices

You may update account information, manage listings, disable push notifications through device settings, or contact us to request help with access, correction, or deletion of your information where applicable.

Security

We use reasonable technical and organizational measures to protect information. No online service can guarantee absolute security.

Children

The service is not intended for children under 13. We do not knowingly collect personal information from children under 13.

Changes To This Policy

We may update this Privacy Policy from time to time. The latest version will be posted on this page with the updated date.

Contact

If you have questions about this Privacy Policy, contact us at info@zerobrokerhome.com.